The Solution?
A Scalable, Hands-Off Way to Expand Your Brand
We operate from our 25,000 sq ft fulfilment centre in Leicester, purpose-built to handle every step of the process: from inbound stock and storage to parcel dispatch, cross-border shipping, customer service, and returns. As a group, we ship hundreds of thousands of parcels annually, supporting both marketplace growth and retail partnerships.
Pontivia Commerce
Find Your Solution
The Solution?
A Scalable, Hands-Off Way to Expand Your Brand
We operate from our 25,000 sq ft fulfilment centre in Leicester, purpose-built to handle every step of the process: from inbound stock and storage to parcel dispatch, cross-border shipping, customer service, and returns. As a group, we ship hundreds of thousands of parcels annually, supporting both marketplace growth and retail partnerships.
Pontivia Commerce
Find Your Solution
Pontivia Commerce
What We Handle
✔ Contract Negotiations on Your Behalf
We handle onboarding, legal frameworks, and marketplace contracts — saving months of time and potential legal risks.
✔ Technical Integrations Made Easy
Fast and secure integrations with marketplaces and ERPs, handled by our in-house tech team.
✔ Localized Content & Customer Support
We manage listings, translations, and support in local languages to maximize conversion and customer satisfaction.
✔ Cross-Border Shipping & Returns
From customs paperwork to return logistics — we simplify international fulfillment end to end.
✔ Multi-Currency Payments
We collect and remit in all major currencies, removing the financial friction of trading across borders.
✔ Global Compliance (Including Brexit)
We stay ahead of evolving tax, customs, and trading regulations — so you don’t have to.
✔ Faster Speed to Market
We’ll get you live in new regions and platforms in weeks, not months. No more waiting around.
✔ Brand Protection & Pricing Control
You decide where your products are sold and at what price — we ensure your strategy is upheld.
✔ Straightforward B2B partnership
You supply to us as you would any wholesale customer. We take care of all B2C fulfilment: no pick, pack, or direct customer handling required.
✔ Scalable Logistics Options
Use our 25,000 sq ft warehouse in Leicester or use your 3PL. We offer SFP same day dispatch, no direct pick & pack needed.
Pontivia Commerce
Brand Monitoring
As a Pontivia Commerce partner, we offer full transparency and performance insights.
Still have some concerns? – Take a look at a few of our FAQs here.
Have any other questions or concerns? – Reach out to our team and let us, bridge the gap.
How complete will my coverage be?
You will have complete listing coverage, including the listing and managing of your products across 60+ marketplaces and retail platforms across the UK, EU, USA and ROW.
Will I get new opportunities?
You will have seamless onboarding with new retail partners and access to more as they become available - if applicable.
Is customer service covered on these new marketplaces?
We maintain and manage full-service customer support, alongside complete returns management.
Will I be limited to UK only fulfillment?
We handle all cross-border logistics, customs, duties, and compliance.
Do I have to pay these new marketplace fees?
We cover all marketplace costs — from postage to referral fees, everything is handled for you.
Do I have to manage the tax/VAT of orders?
Our expert team will handle VAT, sales tax, and other localised tax obligations.
