Effective Date: 23rd September 2025

These Terms & Conditions (“Terms”) govern your use of the Pontivia Commerce website (the “Website”). The Website is operated by Sock Snob UK Ltd (company number 08856446), trading as Pontivia Commerce, with its registered office at 19c Meridian North, Meridian Business Park, Leicester, LE19 1WR, United Kingdom (“Pontivia”, “we”, “our”, “us”).

By accessing or using the Website, you agree to comply with these Terms. If you do not agree, you must not use the Website.

1. About Pontivia Commerce

Pontivia Commerce is a marketplace enablement and distribution partner. We support brands in making their products available across global online marketplaces.

For clarity:

• Pontivia does not operate as a direct-to-consumer retailer through this Website.
  
  
• Any commercial relationship between Pontivia and a brand partner is governed by a separate written agreement.
  
  
• End-consumer purchases made via third-party marketplaces (e.g., Amazon, eBay, Walmart) are subject to the terms of those platforms and not these Website Terms.
  
  

2. Use of the Website

You may use the Website for lawful purposes only. You must not:

• Misuse the Website (e.g., attempt unauthorised access, introduce viruses, scrape or copy content).
  
  
• Use the Website in a manner that could impair its functionality or availability.
  
  
• Rely solely on Website content as a substitute for independent due diligence or professional advice.
  
  

We reserve the right to suspend or restrict access to the Website if you breach these Terms.

3. Intellectual Property

All intellectual property rights in the Website and its content (including text, graphics, logos, and images) belong to Sock Snob UK Ltd or its licensors.

You may not reproduce, distribute, or commercially exploit any content without our prior written consent.

4. Service Information

The information provided on this Website is for general informational purposes only. While we make reasonable efforts to ensure accuracy, we make no guarantee that content is complete, up to date, or free from errors.

Engagements with Pontivia for distribution or marketplace management services are subject to separate contractual agreements, which will set out the specific terms, obligations, and fees applicable to those services.

5. Third-Party Platforms and Links

Our Website may link to third-party websites or reference third-party marketplaces. We have no control over these external sites and accept no responsibility for their content, terms, or policies.

Where Pontivia lists or manages products on third-party marketplaces on behalf of a brand, all end-consumer transactions remain subject to that marketplace’s terms and conditions.

6. Liability

To the fullest extent permitted by law:

• We exclude all warranties, representations, or guarantees relating to the Website.
  
  
• We will not be liable for any loss, damage, or costs arising from your use of the Website, reliance on its content, or access to linked third-party sites.
  
  
• We will not be liable for losses resulting from downtime, errors, or decisions taken by third-party marketplaces where we operate on behalf of brands.
  
  

Nothing in these Terms excludes or limits our liability for fraud, death, or personal injury caused by negligence, or any other liability which cannot be excluded by law.

7. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising out of or in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Amendments

We may update these Terms from time to time. Updates will be posted on this page with the revised effective date. By continuing to use the Website after changes are made, you accept the updated Terms.

9. Contact

If you have any questions regarding these Terms, please contact us at:

📧 enquiries@pontivia-commerce.com
📮 Sock Snob UK Ltd, 19c Meridian North, Meridian Business Park, Leicester, LE19 1WR, United Kingdom